Soft Skills 101

Soft Skills and their importance to your job search and advancement.  
This video by JK Whitehead and Associates explains well the soft skills employers are looking for in potential hires and employee's.

Here are 7 soft skills you need to be successful!


1. Leadership Skills.

Companies want employees who can supervise and direct other workers. They want employees who can cultivate relationships up, down, and across the organizational chain; assess, motivate, encourage, and discipline workers; build teams, resolve conflicts, and help to create the desired culture.

2. Teamwork.

Most employees are part of a team/department/division, and even those who are not on an official team need to collaborate with other employees. You may prefer to work alone, but it’s important to demonstrate that you understand and appreciate the value of joining forces and working in partnership with others to accomplish the company’s goals.

3. Communication Skills.

Successful communication involves five components. Verbal communication refers to your ability to speak clearly and concisely. Non-verbal communication includes the capacity to project positive body language and facial expressions. Oral communication is the ability to listen to and hear what others are saying. Written communication refers to your skillfulness in composing text messages, reports, and other types of documents. And visual communication involves your ability to relay information using pictures and other visual aids.

4. Problem-Solving Skills. 

Many people shirk from problems because they don’t understand that companies hire employees to solve problems. Glitches, bumps in the road, and stumbling blocks are a part of the job. The ability to use your knowledge to find answers to pressing problems and formulate workable solutions will demonstrate that you can handle – and excel in your job.

5. Work Ethic. 

While you may have a manager, companies don’t like to spend time micromanaging employees. They expect you to be responsible and do the job that you’re getting paid to do, which includes being punctual when you arrive at work, meeting deadlines, and making sure that your work is error-free. And going the extra mile shows that you’re committed to performing your work with excellence.

6. Flexibility/Adaptability. 

In the 21st century, companies need to change at the speed of light to remain competitive. So they want and need workers who can also shift gears or change direction as needed. While the economy may be recovering, many companies are not fully staffed, so they want employees who can wear more than one hat and serve in more than one role.

7. Interpersonal Skills. 

This is a broad category of “people skills” and includes the ability to build and maintain relationships, develop rapport, and use diplomacy. It also includes the ability to give and receive constructive criticism, be tolerant and respectful regarding the opinions of others, and empathize with them.

But suppose you don’t have these skills?  It’s never too late to develop them. You can learn a lot just by observing other people within the company who excel in these 7 areas. Also, offering to take on more responsibilities at work (serving on committees, planning events, etc.) can help you gain valuable experience. In addition, consider taking online soft-skills courses. Developing emotional intelligence will make you a more valuable employee and increase your chances of career success.

If you're looking for a job, promotion, raise, or maybe just to sharpen your skills - start here! With the affordable curriculum available through our partnership with Cudoo.comyou can learn the skills needed to greatly improve your chance of finding a new job or advancing in the job you currently have. With these certified courses, you will be on your way to becoming a better employee, manager, and be thoroughly professional! All classes are affordable ($24-$50) and comprised of comprehensive micro-learning segments viewable on any device at any time, and when completed include a certificate of completion that can be a valuable part of your career credentials.

A suggested place to start is in the "Career Development" category and begin with these 2 important classes:

  • Ten Soft Skills You Need: "Hard skills” only account for 15% of a person's success in life, while 85% is dependent on Soft Skills! This 10-hour, $24.99 course comes with 12 modules consisting of videos, text, case studies, and quizzes. It is a self-paced program available 24/7. Participants can learn anytime, anywhere, and on any device. A certificate will be issued on completion of any courses you finish.
  • Seven Skills You Need For Workplace Success: This 4-hour, $24.99 course comes with 10 modules consisting of videos, text, case studies, and quizzes. It is a self-paced program available 24/7. Participants can learn anytime, anywhere, and on any device. A certificate will be issued on completion of any courses you finish.

Learn them, apply them, and get a head start in being the applicant selected for that job or promotion.

To learn more about soft skills and other job enhancement training visit our training partner or Click on the Logo below. 


Search Jobs